1. Recognize the value of People: The real asset are the people who can build your company. You should treat them as you should like to be treated.
2. Appreciate people to Success: Recognition is no. 1 motivator. Learn the art of appreciation on small successes of your subordinates. Even criticism can become an appreciation if used with powerful words and sandwiched between layers of praiseworthy words.
3. Come out of the "Ivory-Tower": You should be accessible even to the smallest customer and employees. You should meet every one and you will know host of vital informations, problems and solutions.
4. Be a good Listener: Research tells us that we can hear if we listen. Listen with concern, sympathy of subordinates. Listen with empathy.
5. Motivate people for "Crisis-Management": Don't afraid to take risks. Allow room for error. But errors should not be repeated and focus must be on zero error company.
6. People as Profit-Centres: Allow your people to take decisions independently and they should be accountable and profit centres. Profit is divine to any company and its people.
7. Make everyone "Sales-Oriented": Sales is soul of any business. Until someone doesn't sell concepts, products or services, nothing grows. Make everyone sensitive to customers expectations and create sense of urgency to satisfy them.
8. Be master of solutions: You must be a doctor of problems. Diagnose them, analyze specific solutions for effective results.
9. Tension free company: Create healthy work atmosphere. No one should blame subordinates for inaction of self. Eliminate unreasonable deadlines, irresponsibilities. You can motivate higher productivity and profits.
10. Develop own breed of Managers: People will be more loyal if they know that their talent and dedication will be rewarded in the same company. Promote people from within. They will do their best.
11. Focus on Expenses: Unreasonable expenses and travels should be identified by subordinates. Money saved is money earned.
12. Effective Communication: Communication is the greatest barrier. Everyone down the line should understand the same underlying message. The terminology should be understood and everyone should speak the same language.